"Your report is phenomenal. Your investigation is tenacious and you have left no stone unturned. My goal is to steer opposing counsel to the “deeper pocket” that being XXXXX Company for his client’s damages. If we can prove that XXXXX Company created a hazardous intersection by ... blocking the drivers’ view of one another ... that may be our greatest liability defense. ... Thanks again Jack ...you are the best! Where have you been my entire claims life? My job would have been so much easier." Wendy P., Claim Consultant

"Mr. Koerner, I am very impressed with your preliminary report. Please go ahead and follow up to secure statements, if possible, from the 2 witnesses. Thank You."
David R., Bodily Injury Field Representative

"I am instructing the company that you handle this new case ... I have already discussed with (defense counsel) that you are going to be helping us and that you are great at your job."
Shauna F., Claims Examiner

"Jack, SIU thinks your reports are great. This is the first time since I’ve been with (XXX Insurance Company) that they’ve actually complimented the hired investigator; however, I am not surprised. I think I’ve sent you an email before praising your excellent, detailed and professional work."
Christopher C., Claims Representative

"We wish to thank you for rushing out to handle this fatality loss and gathering so much information so quickly. It was a big help and put us in a good position on this one."
Mike M., J.D., Major Case Director

"You are a ROCKSTAR in your PI work. Glad you’re part of our team😊 It’s always a pleasure working with you."
Linda G., Legal Secretary

"Yes!!! You did it!!! Tanya XXX is finally served!!! I can't stop laughing at the photo ... too too funny!!! We are thrilled... Mr. Sherman says Thank You Soo Much!! Lol on the flowers!!!!!!!!!!"
Tai H., Legal Secretary

"John,This is great news!!! I am so glad to hear you have located our insured and got him to sign the declaration from the attorney. Thank you so much for all of your hard work on this one!! I will await your final report/invoice. Have a great rest of your week!! Thanks,"
Janelle W., Claims Supervisor

"Thank you for all your work in dealing with this claimant, you did a great job!!"
Karissa D., Senior Claims Representative

"Thank you for the final report. I really appreciate what an excellent job you did!"
Beth A. H., Claims Examiner

"Hi Jack, Thanks for the excellent report--one of the best I've seen. Along with the information on the illicit vendor who sold the claimant his vehicle and purchase invoice, let's also get the photograph of the actual handwritten invoice as you suggested. Thank you!"
Erin P., Claims Examiner

"John, terrific job here. Thank you. I note there is another xxxx on that site for xxxx. A brother?"
Michael J. L., Partner

"I just wanted to let you know that Cary C. (President) and the rest of upper management were impressed with the work that you did for claim xxxxx. Thanks."
Taylor S., Claims Systems Supervisor

"From this point forward, John Koerner is to handle all our Los Angeles area claims."
Richard L. G., AIC, LPCS, Large Loss Specialist